Warranty & Claim Form

    Are you a Customer or a Dealer *

    First and Last Name*

    Email*

    Phone*

    Store Name*

    Name of person completing form*

    Store Email*

    Phone*

    Contact and Shipping

    Who do you want us to contact?*

    Customer Contact (Store Customer)

    First and Last Name*

    Email*

    Phone*

    Product Information

    Serial Number* (Located under the seat of your chair)

    Comments/Description*

    Product Information

    To help us identify your issue, please tell us as much as possible about the problem you are having with your LIFEFORM® chair/product. Please take pictures or video of the problem you are experiencing. We require a photo(s) showing the problem close enough to see the details and another photo of the full chair. If you are reporting a noise, please make sure you do an audio/video recording. We also require a copy of your original bill of sale and the serial number to activate your warranty.

    Upload Information

    PHOTOS/DOCUMENTS
    You may upload your images and documents via this link. This link does not accept video/audio files. (Please see below for instructions on how to upload those files.)
    NOTE: Uploads via this form CAN NOT EXCEED 25MB. If you have more photos you need to send please email them to and reference your name and serial number.

    VIDEO/AUDIO FILES
    Unfortunately, our link does not accept Video or Audio files. You have several options on how to send us these files. In all cases please ensure you reference your name and serial number.

    1. You may email service@lifeformchairs.com with a private link to a storage platform like Dropbox or iCloud.
    2. You may use the FREE platform wetransfer.com to transfer your files.
    3. You may upload your files to YouTube, but please ensure the video is private and send us a link in your claim form.