Warranty Claim Form

We want to make your claim process as simple as possible. To get started, please have the following ready:

  • Photos: At least one, clear, close-up of the issue, plus one full-chair photo
  • Video/Audio: Only if reporting noise (record the sound clearly)
  • Purchase Details: A copy of your original bill of sale
  • Serial Number: Found under the seat (on the mechanism, bottom of the seat pan, or upholstery tag). It may also appear in your Owner’s Guide.

Please look for the serial number that looks like this:

You’ll be able to upload all files directly through the form. If you have trouble, you can email them to service@lifeformchairs.com with your name and claim details.

This form should take about 2–5 minutes to complete. Once submitted, our warranty team will review your claim and get back to you within 1-3 business days.

We are here to help! If at any time during this process you have any questions or concerns please contact us at 1-800-661-8568 or email us at service@lifeformchairs.com.