ORDERING FAQ’S

What is the best way to order a LIFEFORM® product?

Visiting a Dealer is always the best way to ensure you are getting what you expect for Canada or the USA. The Dealer’s representatives will be able to walk you through the chair models and options to help you find the product that fits you best.

Alternatively, many items are available to purchase online at www.lifeformchairs.com. (Though some items are not available to ship into the United States.) Simply click on the item you want, choose from an array of upholsteries and upgrades, add to your cart and then follow the checkout instructions.
Some of our products are not yet available to purchase online, give us a call at 800-661-8568 and we’ll assist you personally or direct you to a Dealer who can help you in person.

What methods of payment are available?

All orders placed through www.lifeformchairs.com must be paid for by credit card. We accept Visa, MasterCard and American Express. If ordering off our shop page please see payment options available.

I placed my order and I need to make a change. Whom should I call?

Depending on when you placed your order, we might be able to make a change if the item has not already been started in production. Please call us immediately at 800-661-8568 or 1+ 403-720-3966 Monday-Friday 8am – 4pm MT (excluding Holidays) if you need to make a change so that we can do everything possible to ensure that you are happy with your order. There is no guarantee that we will be able to meet all change requests.

When will my credit card be charged for my purchase?

We will charge your card when you hit “Submit” during the checkout process. Thus, if you place an order and need to cancel it, please see our Return Policy FAQ’s.