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Limited Warranty

LIFEFORM Limited Warranty guarantees the construction of all of our products to be free from defects in materials and workmanship for a period of 10 years from the date of purchase.
Executive Chairs
Maximum weight limit: 350 lbs
Management & Task Chairs
Maximum weight limit: 250 lbs
Mesh Back Chair
The mesh backs are protected by a ten (10) year limited warranty against premature wear under normal conditions and non-commercial use.
Maximum weight limit: 250 lbs
Executive Seat Cushion (Regular & Wedge) & Executive Back Cushions
Two (2) year warranty against manufacturer defects.
Executive Seat and Back Cushions are Surface Washable Only – Removing the Cover will Void the Warranty

COVERINGS LIMITED WARRANTY

All of LIFEFORM’s Upholstery Coverings are protected by a ten (10) year limited warranty.
COM (Customer’s Own Material) is not covered under LIFEFORM’s warranty.

HEAD REST

LIFEFORM’s Adjustable Head Rest is protected by a ten (10) year limited warranty.

CORE-FLEX™

Core-Flex™ Mechanism is protected by a five (5) year limited warranty.

FOAM

LIFEFORM foam products are of the industry’s highest quality. LIFE-Foam material (including visco-elastic and high density) will see a gradual decrease in viscosity (bounce back) over many years of use. This is a natural occurrence and is not covered by our warranty. LIFEFORM warrants to the original purchaser that LIFE-Foam used in LIFEFORM chairs will be replaced or repaired at our option, without cost, if deemed defective due to structural integrity or faulty workmanship within five (5) years from date of purchase.

LIMITED WARRANTY CONDITIONS & EXCLUSIONS

This exclusive warranty applies to Personal (Non-Commercial) Use only. Weight verification may be required to ascertain whether warranty is void.

Customer’s Original Bill of Sale and serial number must be provided at the time of claim. Limited Warranty begins from the date of purchase – if customer’s Original Bill of Sale is not provided then by default the date of manufacture will be used.

Although LIFEFORM ensures the highest quality of workmanship in all of its products, LIFEFORM does not cover normal wear, fading, or damage that has occurred during the life of upholstery. All leather pulls with use. Puddling and stretching is generated by repeated use and is a hallmark of natural leather and not considered a defect.

Customers are responsible for transportation costs to and from the dealer or LIFEFORM. The limited warranty covers parts only and applies to the original owner only – it is not transferable. Obvious signs of abuse, misuse or negligence voids this limited warranty. LIFEFORM is not responsible for damage caused by transport, improper assembly or installation, maintenance, modification, tampering or the damage or degradation of product that may occur due to extreme hot, cold or humid temperatures after it has left LIFEFORM.

To ensure your limited warranty is valid, follow the Maintenance Instructions as provided in this Guide – available to download from our website at www.lifeformchairs.com. Please note that squeaks and creaks are typical of chairs that have not been adjusted or serviced for a long time. Please refer to the Maintenance and Troubleshooting & Tips area in this Guide for more information.

LIFEFORM does not Warrant:

* Normal wear and tear. *Marks, scars, wrinkles or stretching which may occur in Natural Leather. *Matching of grains, colors or textures in Natural Leather. *Exact color matching to cutting, samples, swatch cards or online/printed images.

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